Delete your account
You can permanently delete your account and your personal data in the app at any time.
In the app (recommended)
- Open the TPFD Üye app and sign in.
- Go to the Profile tab.
- Tap Delete account and confirm.
Your account is deleted immediately. This cannot be undone.
By email
If you cannot access the app, email info@pfd.org.tr from the email address registered in the app with the subject “Account deletion request”. After verifying your identity we delete your account within 30 days at most.
What is deleted
- Your sign-in account (email address),
- Your membership applications and uploaded photos,
- Your benefit requests and messages.
What may be kept
Your association membership record (name, member number, membership status) is separate from your app account and, because of statutory retention duties under association law, deleting your account does not delete it. To ask for that record to be deleted or corrected, write to the association under KVKK Article 11.
Records that are anonymised or cannot be linked to your account (for example QR scan logs) may be kept until the end of their retention period.